Terms and Conditions

Please read our Terms and Conditions carefully.

  1. Once payment has been received, your order will be processed.
  2. Your order will be carefully packed and should arrive in good condition. If any item is damaged in transit, please return it to us within 7 working days for a refund. Damaged items will be replaced or refunded (please note postage charges cannot be refunded).
  3. All items offered by Thermofax Printing are sold subject to availability.
  4. Thermofax Printing reserves the right to withdraw products or change prices at any time.
  5. No variation of the Terms & Conditions is possible unless it is agreed to in writing by both parties.

Payment Methods

Debit or Credit Cards / Paypal

Our system allows payment by debit or credit cards at Paypal. PayPal is secure and does not require you to have a PayPal account.

Payment by Cheque

You may opt to pay by cheque. Your order will be held until your cheque is received and cleared.

Shipping and Delivery

See our Shipping page for Delivery Charges and Despatch information.


Should your good arrive damaged in transit or are faulty, we will exchange them like for like subject to available stock and excluding return postage charges. In all cases please Contact Us before returning goods, and we will be happy to help.

No returns of opened inks or used screens will be accepted.